Privacy Policy

At PUMOJA, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website www.pumoja.com and related services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely by third-party providers)

• Account login details

• Vendor information (store name, business details, tax-related information if applicable)

b. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide and operate the PUMOJA marketplace

• Process orders and payments

• Facilitate vendor-customer transactions

• Communicate with users regarding orders, accounts, and support

• Improve website performance and user experience

• Prevent fraud and ensure platform security

• Comply with legal and regulatory obligations

3. Marketplace-Specific Use of Data

PUMOJA operates as an online marketplace connecting independent vendors and customers.

• Vendor information may be shared with customers for order fulfillment.

• Customer information may be shared with vendors strictly for fulfilling orders.

• PUMOJA does not sell personal data to third parties.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality

• Analyze website traffic and performance

• Remember user preferences

You can control cookies through your browser settings. Disabling cookies may affect some website features.

For more details, please review our Cookie Policy (if applicable).

5. Sharing of Information

We may share information with:

• Payment processors (to securely process transactions)

• Shipping and logistics partners

• Service providers assisting with hosting, analytics, and customer support

• Legal authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights (U.S. & California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal data we collect

• The right to request deletion of your personal data

• The right to opt out of data sharing (if applicable)

• The right to non-discrimination for exercising your privacy rights

To exercise your rights, please contact us at support@pumoja.com.

8. International Users

If you access PUMOJA from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.

By using the website, you consent to such data transfers.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

10. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal obligations

• Resolve disputes and enforce agreements

11. Children’s Privacy

PUMOJA does not knowingly collect personal information from children under the age of 13.
If we become aware that such data has been collected, we will take appropriate steps to delete it.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated “Last updated” date.

Continued use of the website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 support@pumoja.com